Privacy Policy
Last updated: 1st August 2025
1. Introduction
Posso Preschool (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our WhatsApp chatbot, or otherwise engage our services.
By using our website, chatbot, or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Your name, phone number, email address, child’s name and age, and other details you choose to share with us.
Chatbot Interactions: Messages you send to our WhatsApp chatbot may be stored for the purpose of following up on your enquiry.
Website Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, and usage patterns (via cookies or similar technologies).
3. How We Use Your Information
We collect and use your information to:
Respond to your enquiries about our preschool programmes and services
Register and manage your interest in joining our preschool
Communicate with you about school visits, enrolment, and updates
Maintain records of our communications with you
Improve our website, chatbot, and services
4. Sharing of Information
Your information may be shared with trusted service providers to help us manage and improve our services. Specifically:
WhatsApp Chatbot: Information you provide through the chatbot may be captured in our Pipedrive CRM to allow our staff to serve you better.
Service Providers: We may use third-party providers (such as hosting services, CRM systems, or analytics tools) who process your data on our behalf.
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law. If you are no longer interested in our preschool, you may request that we delete your information.
6. Your Rights
Depending on your jurisdiction (e.g. Singapore PDPA, GDPR for EU users), you may have the right to:
Access, correct, or update your personal information
Withdraw consent for us to use your data
Request deletion of your personal data
To exercise your rights, please contact us at [insert contact email/phone].
7. Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Email: contact@possopreschool.com
Phone: 6569 4131
